General enquiries

1.
Will public parking be available at the stadiums?
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No. Public parking will not be available within the stadium grounds. 

2.
Are Accessibility Ticket customers entitled to obtain a parking pass?
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Subject to availability, closer to the event all Accessibility Ticket holders who have been confirmed and successfully paid for their ticket(s) will receive a dedicated communication by FIFA informing how to collect a parking pass at one of the FIFA Ticketing Centres in Qatar, on a first come first served basis and free of charge.
For online and over the counter sales, Accessibility Ticket applicants are required to provide a valid proof of eligibility to benefit from an Accessibility Ticket and then be able to obtain a parking pass.
Then the parking pass will allow Accessibility Ticket holder to access a dedicated car park in the respective stadium.

3.
What if my ticket is lost, destroyed or stolen?
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If you have paper tickets, we recommend that you treat them with care and always keep them in a safe location. Due to security concerns, duplicate tickets will not be issued, as duplicate tickets could result in more spectators entering the stadium than the stadium could safely accommodate. If you know that a ticket has been lost or stolen, please report any theft to the police and contact FIFA Ticketing immediately.